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@@ -1,19 +1,38 @@
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-### Basic Info
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+To tick a checkbox replace [ ] with [x]. Make sure to replace placeholders (…) accordingly.
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-- I'm running Cryptomator on: [Windows, OS X, and/or Debian (or other Linux Distribution), don't forget the version]
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-- I'm using Cryptomator in version: [you can check the version in the settings of Cryptomator]
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+## Issue Checklist
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-### Description
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+Before creating a new issue make sure that you
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+- [ ] searched [existing (and closed) issues](https://github.com/cryptomator/cryptomator/issues).
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+- [ ] searched the [knowledge base](https://cryptomator.freshdesk.com/support/solutions).
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+- [ ] have read the [contribution guide](https://github.com/cryptomator/cryptomator/blob/master/CONTRIBUTING.md).
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+- [ ] have read the [Code of Conduct](https://github.com/cryptomator/cryptomator/blob/master/CODE_OF_CONDUCT.md).
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-[description of the bug, question or feature - what did you do? what problem occurred? etc.]
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+## Basic Info
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-### Log File (optional)
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+This is a
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+- [ ] bug report.
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+- [ ] feature request.
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+- [ ] question or something else.
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-```
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-[insert relevant parts of the log file here if applicable,
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-don't forget to redact sensitive information
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+I'm using
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+- [ ] Windows in version: …
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+- [ ] macOS in version: …
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+- [ ] Linux in version: …
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-on Windows: %appdata%/Cryptomator/cryptomator.log
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-on OS X: ~/Library/Logs/Cryptomator/cryptomator.log
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-on Debian: ~/.Cryptomator/cryptomator.log]
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-```
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+I'm running Cryptomator in version: …
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+(You can check the version in the Cryptomator settings.)
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+
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+## Description
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+
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+…
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+(Please describe in detail what you did, what you expected, and what really happened.)
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+
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+## Attachments (optional)
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+
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+If you want to add the log file or screenshots, please add them as attachments. If your log file seems empty and doesn't show any errors, you may enable the [debug mode](https://cryptomator.freshdesk.com/support/solutions/articles/16000046480) first and reproduce the problem to ensure all important information is contained in there. You may use test data or redact sensitive information from the log file.
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+
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+You can find the log file
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+- on Windows: %appdata%/Cryptomator/cryptomator.log
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+- on macOS: ~/Library/Logs/Cryptomator/cryptomator.log
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+- on Linux: ~/.Cryptomator/cryptomator.log
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Tobias Hagemann