|
|
@@ -1,24 +1,14 @@
|
|
|
-To tick a checkbox replace [ ] with [x]. Make sure to replace placeholders (…) accordingly.
|
|
|
-
|
|
|
## Issue Checklist
|
|
|
|
|
|
Before creating a new issue make sure that you
|
|
|
-- [ ] searched [existing (and closed) issues](https://github.com/cryptomator/cryptomator/issues).
|
|
|
-- [ ] searched the [knowledge base](https://cryptomator.freshdesk.com/support/solutions).
|
|
|
-- [ ] have read the [contribution guide](https://github.com/cryptomator/cryptomator/blob/master/CONTRIBUTING.md).
|
|
|
-- [ ] have read the [Code of Conduct](https://github.com/cryptomator/cryptomator/blob/master/CODE_OF_CONDUCT.md).
|
|
|
+- searched existing (and closed) issues: https://github.com/cryptomator/cryptomator/issues
|
|
|
+- searched the FAQ: https://community.cryptomator.org/c/faq
|
|
|
+- have read the contribution guide: https://github.com/cryptomator/cryptomator/blob/master/CONTRIBUTING.md
|
|
|
+- have read the Code of Conduct: https://github.com/cryptomator/cryptomator/blob/master/CODE_OF_CONDUCT.md
|
|
|
|
|
|
## Basic Info
|
|
|
|
|
|
-This is a
|
|
|
-- [ ] bug report.
|
|
|
-- [ ] feature request.
|
|
|
-- [ ] question or something else.
|
|
|
-
|
|
|
-I'm using
|
|
|
-- [ ] Windows in version: …
|
|
|
-- [ ] macOS in version: …
|
|
|
-- [ ] Linux in version: …
|
|
|
+I'm using Windows / macOS / Linux / … in version: …
|
|
|
|
|
|
I'm running Cryptomator in version: …
|
|
|
(You can check the version in the Cryptomator settings.)
|
|
|
@@ -30,7 +20,9 @@ I'm running Cryptomator in version: …
|
|
|
|
|
|
## Attachments (optional)
|
|
|
|
|
|
-If you want to add the log file or screenshots, please add them as attachments. If your log file seems empty and doesn't show any errors, you may enable the [debug mode](https://cryptomator.freshdesk.com/support/solutions/articles/16000046480) first and reproduce the problem to ensure all important information is contained in there. You may use test data or redact sensitive information from the log file.
|
|
|
+If you want to add the log file or screenshots, please add them as attachments. If your log file seems empty and doesn't show any errors, you may enable the debug mode first. Here is how to do that: https://community.cryptomator.org/t/how-do-i-enable-debug-mode/36
|
|
|
+
|
|
|
+Then reproduce the problem to ensure all important information is contained in there. You may use test data or redact sensitive information from the log file.
|
|
|
|
|
|
You can find the log file
|
|
|
- on Windows: %appdata%/Cryptomator/cryptomator.log
|
Tobias Hagemann